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We are Communication

Over 57000 Mailboxes Cloud backup & RTL

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We are Information

Over 57000 Mailboxes Cloud backup & RTL

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SERVICES

Unified Communication & Voice Solutions

Unified Communications (UC) is not a single service, it is a set of integrated services which enable your staff to communicate more efficiently and so work more productively.

Real-time unified communication tools such as instant messaging, presence information, video conferencing, call control and speech recognition are integrated with voicemail, email, SMS and even fax services (if required) and all unified communications delivered via a consistent user interface across multiple devices and media types.

ICT SERVICES
  • IT Assessments and Audit
  • Network and security services
  • Emerging technologies
  • Disaster recovery planning
  • 24 x 7 remote network monitoring
  • On-site / remote IT Support
  • Backup and Disaster recovery
  • Office 365
  • Server support
  • Hardware maintenance
  • Software Installations and upgrades
  • Managed Printing
  • Managed LAN Services including cabling
IT MANAGEMENT
  • LAN WAN and Storage
  • Virtualisation, Storage
  • Email & Spam Protection
  • IT Infra and Information Security
  • Printing and Imaging
  • IT Service Desk
  • Data Backup & Recovery
  • Anti-Virus and Anti-Spyware
  • Intrusion Prevention System
  • Security Firewall Installation & management
  • Cross-Platform Protection
NETWORKING SOLUTIONS

Plan, Design, Deployment, Management and Assessment for:

  • Local Area Network
  • Wide Area Network
  • Wireless Network
  • Infrastructure security
  • Telepresence
  • Access Control
  • CCTV & CCT
  • Physical Security

 

INTERNET SERVICES
  • MPLS & SDWAN
  • Dedicated and Shared Internet Services
  • Pro-active monitoring
  • Full dashboard control & visibility
  • Flexible connectivity options
  • Firewall & security protection
  • Assured availability & quality
  • Presence in TERACO Data Centres Across
Unified Collaboration

We provide businesses with the complete set of unified collaboration tools (Unified Communications and Collaboration solutions) that deliver high-quality seamless conversations independent of channels and platforms, desired by today’s always mobile workforce.

Unified Messaging

Our Unified Messaging (UM) solutions simplify message retrieval and so improve productivity, by allowing users to access and manage their voicemail, email and even fax messages from one synchronized message store, via the device that suits them best.

SERVICES

Fibre for Business & Home

Connect to real business-class Internet solutions coupled with unmatched support. Uncapped, uncontended and synchronous Fibre with maximum redundancy. Speeds up to 10Gbps.

Get your business connected to one of the leading Internet Service Providers. With speeds of up to 10Gbps, you are guaranteed to get the throughput you need for your business to stay productive.

We build, maintain and manage our private Fibre Optic and Wireless Last Mile Network which spans across South Africa. Complete control combined with Quality of Service (QoS) guarantees operational uptime and a Network to optimally service the broad business market.

Temporary Wireless Link

As we lay our Fibre network, current deployment lead times can be lengthy. This is due to the process involved with infrastructure planning, engaging with local municipalities, digging and trenching.

The good news is that you don’t have to wait for months without connectivity. As proud innovators in our industry, we offer temporary wireless links whilst your Fibre is being deployed.

Smart Community Fibre

Does your Business fall within a Diversity Systems Group Smart Fibre Community? What this means is Fibre is readily available in your office park. Less time to install, lower install costs and lower monthly connectivity costs.

Our business Fibre Internet will help improve efficiency, increase your security and provide reliable connectivity. We guarantee 99% operational uptime.

SERVICES

Instant Messaging and Presence

In today’s time-pressured world, tools such as presence and instant messaging can enhance the way we communicate by enabling employees to contact each other immediately, in real-time. Presence gives colleagues a visual indication of your status and availability on a range of devices. If colleagues are on a call or in a meeting, they may still be able to respond to an instant message.

We offer intuitive instant messaging capability with emoticons and picture display, where chat sessions are logged and stored to prevent abuse and can be linked to unified messaging for visual access to voicemail. Staff can stay in immediate contact with a quick, efficient instant message to those both within and outside of the user’s network, sending messages to one individual or a group.

  • Increase workday efficiency
  • Quickly locate and contact teammates
  • Instantly see the status and availability of them
  • Less time with voicemail and telephone tag
  • Status updates automatically from your calendar
  • Stay connected, wherever you are
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Speech

Auto Attendant

Our UM solution also includes a speech auto-attendant which can be used for incoming calls, so callers can just say a name or a department and will automatically be transferred to that number. This solution can also be used by employees to connect with each other automatically, by simply speaking a colleague’s name. Features and Benefits. Centralized message management, with message retrieval by phone or email. Easy call flow management, including speech auto-attendant Internal directory so colleagues can speak a name to connect. Compatible with all major email products including Microsoft® Exchange, IBM® Lotus Notes®, and Novell® GroupWise®. Outlook toolbar is available with an additional ribbon to manage voice messages

Shaping the Future through Technological Innovation.

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Audio and Web Conferencing

Telephony services have evolved beyond the simple ability to hold a one-to-one conversation. Most businesses exploit audio conferencing functionality to allow multiple users to interact simultaneously; so audio equipment has to provide a quality voice experience in a shared environment. Diversity Systems Group provides a comprehensive suite of audio conferencing and web conferencing (screen sharing) applications that are designed to improve collaboration and information exchange between colleagues and also externally with customers, partners and suppliers. With a sophisticated conferencing solution in place, individuals can work together in real-time to share ideas, plans, documents and schedules. Anything in fact that is required in order to accelerate productivity, regardless of the location of individual team members. Features and benefits are:

  • Set up a scheduled conference or meeting, either as a one-off or a recurring event.
  • Initiate an ad-hoc session ‘on the fly’ as required, with two or more participants.
  • Speed up problem resolution, to generate improved customer service levels.
  • Build stronger relationships by connecting people easily, regardless of location
Cloud-Based Telephony

To aid users to effectively communicate in any workspace using an array of media, device or operating system, Unified Communications solutions is the best alternative to unify voice, video, data and mobile applications on fixed and mobile networks. Cloud or Hosted Telephony has been adopted by numerous organisations as an ideal and appropriate of their communications technology that boosts competitive advantage, without the need for large capital investment. An alternative to buying and maintaining an on-premises telephone system, hosted telephony offers a fully managed service, with maintenance and software updates taking place automatically in remote secure data centres. Diversity Systems Group offers a choice of hosted telephony solutions both delivering enterprise-level features and functionality regardless of your business size. The business benefits of adopting a hosted telephony solution from Diversity Systems Group are clear:

  • Improved business efficiency and streamlined communications.
  • Access to fully featured and modern telephony services.
  • Lower call and connectivity charges, with the potential to eliminate call charges.
  • 24/7 monitoring with inherent business continuity.
Enterprise Cloud Solutions

Our secure cloud platform enables organisations to provision on-demand, scalable and flexible IT services, quickly and easily.

Cloud Telephony is a high quality, highly reliable and highly secure voice infrastructure is at the heart of all great businesses. As your business evolves, your telephony solution needs to keep up, with new features and functionality to meet the ever-changing needs of your workforce. Our Cloud Voice solution is the fastest, cost-effective to a next-generation voice infrastructure.

Unified Communications empower your employees to work much smarter and more productively. Our Unified Communications solutions extract the most value from your voice system, meeting the needs of today’s flexible workplace culture and increasingly diverse workforce, at home and office, and those distributed across the globe

The data held by your company is YOUR most valuable asset, essential for your sustainability and growth. With increasing volumes of complex data being created each day, traditional backup solutions are becoming inefficient, time-consuming and costly.

SERVICES

Voice Solutions for Business

Voice Over IP (VoIP), Virtual PBX and PBX solutions for business.

Clear and reliable voice communications are essential for any business. At Diversity Systems Group, we deploy straightforward, effective and secure voice solutions. These are based on Internet Protocol (IP), literally plugging into your business.

Our premium services make communication work for you by reducing your costs while increasing reliability and uptime. Our voice solutions are tailor-made to fit your size organisation and budget. When your business expands, our voice solutions will expand with it. We hold interconnect agreements with all the major telephone operators so that we can offer reduced call rates.

Virtual PBX and PBX solutions for business.